I’m not sure where this post should belong because it has to do with GE but it also has to do with SFO specifically. Please put it in the appropriate place if this is not the correct place.

I just obtained Global Entry this week and am doing research on how to use it. My home airport is SFO so I’m specifically interested in the process of returning into SFO. I’m reading about how for immigration/passport control there is a line for the kiosks for GE folks, a separate line for Mobile Passport folks, and then of course, the regular line for everyone else. But I’m also reading about how there is also an expedited line for customs for GE whereas there isn’t one for Mobile Passport.

Based on my recollection of SFO, once you get off the plane, you head to passport control, that’s where the long crowded lines are and if you have some kind of trusted traveler status (GE, MP), then you can bypass the line. After passport control you go through customs, where you hand off your customs form (the one you filled out on the plane) to a CBP officer and if you’re not selected for special baggage search, you leave the airport. So I’m not sure what the expedited customs line I hear about is.