Yesterday as I was checking in (Elevate Silver), when I asked where my priority tag for my bag was I was told "I wasn't Elevate Gold therefore I was ineligible". I pointed out that I was pretty sure it was a benefit, moreso because I'd had 4 years of priority bags, and the answer was "it was sometimes done as a courtesy". The staff member called over someone else who agreed with her. They eventually put a tag on and said they were doing it as a "one time courtesy". Baffling.