[QUOTE=MeLike2Travel]Hmmm, maybe it's just me, but I wouldn't consider this a great experience...[QUOTE]

I definitely agree that their website could be better. According to the woman who responded to my e-mail - the problem is with the hhonors site. The transfer is done instantly...something to do with not receiving a response from the HHonors server. Who knows.

I just appreciate the quick customer service. I deal with many companies on a daily basis purchasing materials for the company I work for - and many of those companies won't return an e-mail or phone call for days.

Just thought I'd post a positive experience.

Safe Travels,
Chris