I figured I would let everyone know about the good customer service experience I just had with e-Rewards.

I had just over $50.00 in e-Rewards in my account (I redeem them on a regular basis and have never had a problem before). I wanted to redeem the $50.00 for 3,000 HHonors points. After clicking redeem and verifying my address - I received an error message "Temporary Internal Error" or something to that effect.

I emailed customer service (from their website) and received a response in less than 5 minutes. Problem solved.

Way to go e-Rewards!

-Chris