Originally Posted by
Antonio8069
IMO, the real issue is cancellations. On April 28, my flight YYZ-YOW was one of many cancelled. It is a real dog & pony show.........the airline blames Pearson, and Pearson says the airlines decide which flights to cancel. Who to believe? Pox on both of them. It is possible to complete the runway construction and maintain flight schedules. But they don't/won't.
100% it's the airlines choice. Neither we (ATC) nor they (GTAA) tell airlines which flights to fly and which to cancel. Same thing goes for delays..... The airlines decide on their own which to cancel and which to delay.
True story.... I was on a UAX flight from IAD back to YYZ last May. Got a 45min delay due thunderstorms.... just as we boarded for the new time, they announced a further 2 hours. I called work and asked what was up since from what I saw it wasn't that bad. Turns out our time hadn't changed. UA chose to give the time to a mainline ORD-YYZ flight and delay us further. That took the extra 2 hours out of weather outside of their control, to an operational decision and wholly within their control. I wrote in asking for compensation due to the delay, they initially responded "WEATHER", so when I wrote back telling them that if they checked, the first 45min was weather, the additional 2 hours was an operational choice, they came back with a reasonable compensation.