FlyerTalk Forums - View Single Post - Complimentary Upgrade Voucher

Apr 30, 2017 | 4:55 am

#12

kiwi89

Join Date: Apr 2017

Programs: EY, QF & QR Plat. Marriott / SPG Plat.

Posts: 1

EY Inconsistancy

Quote:

Originally Posted by kelix

Have tried in vain to redeem this for the family.

Looks like they have tightened up the rules.

Now it's simply for the card holder only. Not for all those traveling on the same PNR.

You can't even use it for the wife/partner any more either

I have as recently as last week upgraded two passengers on the same PNR with one 50% off voucher. Like all EY call centre functions, they are extremely inconsistent with their approach. Maybe try calling back and see if you get a more amenable operator...

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