Originally Posted by
davidtai
Btw I've heard some sporadic cases lately about getting banned by AM due to the suspicious cases of selling miles to others.
Originally Posted by
CX30616
Don't redeem the tickets for someone else especially the situation you don't travel with them, AM will consider this as selling miles and your account will be BANNED forever.
What I saw the word "I've heard", I know it will be another unproved rumor...
Originally Posted by
ayee007
oh man...for real? whats the point of having people added to your account? marco polo members cant always fly with those they buy tickets for...right?
The actual situation is you get 5 nominees. Use them wisely as it can be anyone.
AM does not ban on the sole basis that you redeem a ticket for your friend. However, if your account activity suggests that you are selling miles, then AM will act accordingly.
Many airlines do undercover in all major forums to check if there are any selling. Also - frequent change of nominees will also put your account in jeopardy.
Originally Posted by
davidtai
I really hope someone from AM could clarify this issue in black and white instead of banning members for redeeming awards for others out of suspicion.
All airlines intentionally leave this as a grey area to justify what they do.
Remember - with black and white, there is basically no room for any discussion.
Originally Posted by
davidtai
And the most important thing is that you will have no opportunity to file an appeal in such case as AM would throw out some T&D like they reserve the right of final decision bla bla bla...
You do have the right to file an "appeal". Simply the "appeal" will not be with CX, but either Small Claims Tribunal or the District Court.