Originally Posted by
simons1
I do love the comments on here. A passenger is virtually denied boarding due to inability of BA staff to get basic things right and its "one of those things".
You can bet that if the OP missed the flight and went to the embassy BA would deny any responsibility.
They could certainly try to deny responsibility, but it would be IDB in my book and compensation due (and a free rebooking), not that it happened. As for your first point, can you recall a previous case reported here?