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Thread: Disappointing UA Service To/From Cuba
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Old Apr 29, 2017 | 6:52 am
  #14  
DetroitFlyer
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Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
Originally Posted by SFO-SSA
I got this response, which I feel is fair.

"Thank you again for taking time to let us know about your recent experience with United Airlines.

An Electronic Travel Certificate has been issued to Michael XXXXXX (Mileage Plus XXXXXXXX) valid towards the purchase of one electronic airline ticket, where eligible, on United up to $175.00.
Redemption information - Total Value: $175.00"
I think it's more than fair when the crux of your complaints isn't really that big a deal IMHO.
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