Originally Posted by
KeaneJohn
Only on Flyertalk...in another thread about irrops at Gatwick people are slated for just doing nothing and waiting at the beck and call of British Airways.... someone does exactly that and still shafted by BA.. I'd be mightighly angry and would be happy to try my hand in the small claim court for this..
I have every sympathies with the OP given the circumstances, however, I don't think taking BA to small claims court would be the best course of action, CEDR will, hopefully, get the compensation/drinks and food paid.
So BA tried to offer a good solution in a bad situation by offering to rebook people on to the following days' flight, this they didn't need to do unless the flight was officially cancelled, BA could have forces passengers to wait out and if the OP had done, she would have made it back to LHR the same day. Whilst I empathise with the OP that they feel they couldn't drive had they done so and got back to LHR, but this is not BA's responsibility.
The OP
didn't take them up on this offer and purchased an alternative, which is a separate contract. I wish them every success with CEDR should they wish to pursue it.