Originally Posted by
gnomey
Thank you!
So sounds like I have only one way of securing a Lakeview room, which is to use the 'room upgrade' cert
Interesting (re: the last paragraph). I didnt know it is possible to stack both upgrade certs. The phone CSR doesnt seem to indicate it is OK to use both at the same time.
She also said it's better to request for the upgrade, and attach the certs to the reservation now, to secure a guaranteed upgrade, rather than wait till the day of check in, at which time i would be subject to upgrade availability. I know the latter is true, but is the former statement true?
Yes, definitely request the upgrade asap. The cert is only redeemed upon check-in, so there's no downside to applying it now (even if you end up changing/cancelling your res).
And I should've mentioned that you usually cannot stack certificates, and it's not something the FPC agent would be able to do. However, some properties have a more generous policy or make the occasional exception. I'd just send a friendly e-mail directly to the hotel asking whether there's a way to a get a Lakeview Jr. Suite using your certs (and include your FPC#) and see what happens.