Originally Posted by jimmygottfredson

caseminole, after seeing your last message I went on onto my account and did a small transfer. 350VX points to 455 Alaska Airline miles.

All times PDT

1:53pm: requested the transfer
1:56pm: received and email from Alaska Airlines mileage plan stating my request was in progress and would be available soon
2:00pm: received email from Alaska Airlines mileage plan that transfer had processed

I logged into my mileage plan and the points had been converted and were deposited into my account. So literally 7 minutes for everything.

Did you receive and email stating the request was in progress?

3-5 days just sounds wrong compared to this experience in the last 1/2 hour. I would call back again, Mileage Plan, and explain transfers are taking less than 10 minutes and for which ever reason your accounts are not linked. Ask for a supervision who knows about this issue.