Originally Posted by
caseminole
when was that by the way?
Today I confirmed with MP that the transfer will take "3 to 5 business days" because the transfers are handled by a 3rd party vendor.
I'm MP and Elevate Gold.
hard to believe this is true.
The MP rep tried to help me, even to see about booking the reservation and holding it even though i dont have enough MP points available, but couldnt.
MP customer service was good, but they couldnt resolve my problem
caseminole, after seeing your last message I went on onto my account and did a small transfer. 350VX points to 455 Alaska Airline miles.
All times PDT
1:53pm: requested the transfer
1:56pm: received and email from Alaska Airlines mileage plan stating my request was in progress and would be available soon
2:00pm: received email from Alaska Airlines mileage plan that transfer had processed
I logged into my mileage plan and the points had been converted and were deposited into my account. So literally 7 minutes for everything.
Did you receive and email stating the request was in progress?
3-5 days just sounds wrong compared to this experience in the last 1/2 hour. I would call back again, Mileage Plan, and explain transfers are taking less than 10 minutes and for which ever reason your accounts are not linked. Ask for a supervision who knows about this issue.