Originally Posted by
seawolf
But the airline don't go by a website printout. The airline and and the agent go to TIMATIC. Tell China to go update their TIMATIC entries to make it more clear.
I understand your participation in this thread is recent, so I will simply point out once again: Even if your position is that TIMATIC is wrong, it is still not a tenable stance for AA to choose to rely on TIMATIC (especially for CYA purposes), then deny boarding to a pax with a valid itinerary, force the pax to upfare resulting in more profit to AA, and still deny full compensation afterwards.
The relevance of TIMATIC at all in this is also belied by the fact that upper-level staff at AA are aware of the correct interpretation of China TWOV policy, as reported earlier in this thread by other FTers. It is only the low-level staff who have not been trained appropriately.
Originally Posted by
seawolf
With NRT being less than 24 hours, the onward leg from PVG was holistically a China->US trip thus TVOW does not apply. If AA agent boarded OP and on the way to PVG, the PVG-NRT or NRT-LAX was cancelled, OP would have be rebooked PVG-LAX thus making it even more clear TVOW is non-applicable in this situation.
This situation was also already addressed previously in this thread.