Originally Posted by
flyerCO
Is there a reason DL won't combine two separate PNR into one? Assuming of course that passengers are the same for both PNR. Even AA will do this and both don't need to be AA PNRs.
I don't know why, but the current situation prevents Medallions from extending benefits like seat fee waivers and upgrades to general passengers. That can help with capturing more revenue. I can't imagine why an airline would pay to change its IT so that more fee waivers are more easily available if there isn't competitive pressure to do so.