Originally Posted by
JonNYC
I'm trying to remember the details myself, but, could -swear- I remember being told that was the official policy on Y-> MCE self-upgraders (with an acknowledgment that FA's are but in a very difficult position trying to enforce same and would never be admonished for not enforcing it.)
Can't find anything on it, and, as you say, I guess it's changed, seemingly.
I just realized my posts reflecting what I was told are upthread in this very thread (dunno how I missed that!
)
What I was told at -
that- time (Nov 2015) was:
FAs are told to inform, not to enforce. They need the leeway to pick their battles. Upgrading to another class of service is another thing entirely, needless to say, that they enforce. They're not given much guidance on MCE.