Originally Posted by
YYT82
Likely an AA ticketing screw up. Similar thing almost happened to my friend this past weekend (also rebooked from AA to AC). Luckily for her I asked for the ticket info and I checked for her to find out the coupon wasn't attached properly, so she got on the phone with AA to get that fixed.
This sort of thing seems to happen all too often. There are lots of similar stories in the Aeroplan threads, especially with flight changes on *A airlines other than AC. Is the ticketing process really that convoluted and arcane? We complain a lot about AC IT systems, but this makes it look like the entire industry has completely fubar'd IT.
(SFW version of fubar = fouled up beyond all recognition)