Originally Posted by
Visconti
I can't think of a reason why AA can't term/transfer FA to a non public position and refuse service for the catawailing woman & John Wayne from all future flights.
Seriously, anyone here want to be on a flight with any of these people? Need to stop accepting & making excuses for uncivilized behavior and rewarding people simply because they whine and throw hissy fits.
Unfortunately for large companies today, if you make a big enough stink, you'll get what you want. In her case, flight class upgrade on he international itinerary.