Originally Posted by
hughw
I'd demand the immediate refund ($1150) plus that GG OVS downgrade eVoucher plus all the damages that have caused her. Not even sure if she pursued the upgrade refund yet.
Fellas, it is possible that she's upgrading both ways, and the return is not necessarily LHR-EWR. But boy, it has got to be one of the worst redemption case I have ever heard along with 60k AMex points.