FlyerTalk Forums - View Single Post - Sept. 2016: Another passenger "ripped" from her Business Seat
Old Apr 24, 2017, 2:15 pm
  #32  
PaulInTheSky
 
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,214
Originally Posted by hughw
It's just getting worse for UA. Conceivably, the seat was needed for a FM, but she said there were empty seats that she could have been moved to. And to give her a $750 voucher is adding to the insult.

http://nypost.com/2017/04/24/united-...-of-the-plane/
I'd demand the immediate refund ($1150) plus that GG OVS downgrade eVoucher plus all the damages that have caused her. Not even sure if she pursued the upgrade refund yet.

Fellas, it is possible that she's upgrading both ways, and the return is not necessarily LHR-EWR. But boy, it has got to be one of the worst redemption case I have ever heard along with 60k AMex points.
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