Originally Posted by
orca15
I'm not talking theoretically either - ticket says not upgrade eligible and DM line confirms. What does the Northern part of another continent have to do with this? Iceland is in Europe.
Either got lucky twice, the rules have change (which is possible), or as happens frequently with DL no one knows for sure but makes it up.
Regardless NSA is used to show that only routes with D1 service require GUC/don't get free upgrades. The replies received so far under cut that well established policy by saying it's only per area.