A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,422
I had a somewhat bad experience with asking the "concierge" to arrange for my next hotel's car service (in Asia) to pick me up at the airport. The "concierge" said that she didn't know how to do this, even though I supplied contact details for the hotel as well as my flight information etc. It seemed shocking for a top hotel in Asia.