FlyerTalk Forums - View Single Post - Executive Lounge Stops Serving Dessert 20 Minutes After Dessert Hour Begins
Old Apr 23, 2017, 10:16 pm
  #8  
Tanic
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
Originally Posted by sinfonia
When calling for the cookie, I was told by a manager that she called the lounge and told them to set up more desserts that evening, but when I went up to the lounge later, the attendants repeated that they would not be adding more desserts since they only put out five trays any day, period.
Sounds like the F&B manager and the FD manager are protecting their departments. The hotel GM needs to be contacted.
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