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Thread: Upset Woman Gets Kicked off Delta Plane
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Old Apr 23, 2017 | 6:29 pm
  #102  
MSPeconomist
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Originally Posted by HDQDD
Except that the flight was overbooked by the must-ride crew. Overbooking is most definitely covered in CoCs. See Rule 25 in UA's CoC.

https://www.united.com/web/en-US/con...Mobile=1#sec25

To be clear, I'm not saying UA handled this appropriately (they did not, they should have just offered more $, instead of creating a confrontation), but they did follow the CoC (ask for volunteers, then remove by prio).
True, but according to the CoC, overbooking can be dealt with using VDBs/IDBs, which couldn't happen as every one of the customers was already boarded. The rules for removal of passengers from a flight, according to the UA CoC, require cause other than an oversold flight.
Last edited by MSPeconomist; Apr 24, 2017 at 6:45 am Reason: Correcting autocorrect
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