FlyerTalk Forums - View Single Post - DCC: Dynamic Currency Conversion (2017-2025)
Old Apr 23, 2017 | 11:33 am
  #96  
Majuki
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Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
Originally Posted by mzx
Seeing a big uptick in DCC in Hong Kong in the past 4 or 5 months particularly at restaurants (Mak Mak, Beef & Liberty & Big Fernand). Always try to stress to staff to please process in Hong Kong Dollars and they almost always say:
1) Yes, sure, we always do (but of course it goes through with DCC added)
2) There’s not choice on the terminal

Had success disputing with Chase but it’s a lot of paperwork, postcards & voicemails from India (very hard to call back).
Thanks for the report. Were these locations previously not offering DCC and now do? Or have they changed their acquirer where they allowed opting out and now do not?

In Hong Kong, especially with the carbon copy receipts, you have good evidence for filing a chargeback. I also request a courtesy copy or reprint. It will show whether or not you're safe:



In the case of DCC, you can request that the merchant void the transaction and retry to see if there is a facility for opting out or with another card.
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