Originally Posted by
huskerchad
I would certainly expect a full refund if they didn't get me to my destination. The agreement was for them to take you from point a to point b and they didn't fulfill that.
I wish...
Just flew 3/4ths of RIC-JFK-MXP-JFK-RIC award ticket costing 232,000, got 4,800 (2%) back for cancelling the last segment.
Of course, they paid my expenses to get home, but still.