Flying back to LHR tomorrow then connecting to MAN on an evening flight (in CE).

Can't book a special meal online so Mr M17SST called the gold line;

The - verbatim - response was:

"It's buy on board so you have to pay for it"

Explained we were in CE.

"It's only a 40 minute flight, you'll get whatever we've loaded on the plane"

Asked if that was the case for vegetarians etc.

Was put on hold.

"It's a bacon roll or a croissant and fruit"

Asked if that was definitely the dinner menu as it sounds like breakfast.

"Yes, definitely".

Hung up and I called the GGL line.

"Meal choices aren't available on this flight"

Asked to check.

"Oh yes I think we can do that - I'll try and see how".


Whole exchange was baffling. I think I've got a low lactose dinner booked for LHR-MAN but not entirely sure what I'll end up with!