Originally Posted by
EmailKid
Don't know how Cap One does it, but whenever I log on to my Chase account from a new computer I ask to receive the code via Email, and the code / email combo has always worked.
It may be different for Cap One, but I've never dealt with them.
I receive the same and I never have any problems with Chase; be it via text or email verification.
Originally Posted by
Often1
What did Cap One say when you called to ask what to do?
Basically that their verification system (third party) can't confirm our mobile numbers. They told me they have no way to resolve this and wouldn't even inform me of the third-party that they're using so that I could try and pursue it on my own end.