FlyerTalk Forums - View Single Post - Help - live IRROP - award ticket partial refund question
Old Apr 22, 2017, 9:11 am
  #3  
mizzou miles
 
Join Date: Dec 2000
Location: New York City
Programs: AA EXP, DL DM, SPG Plat, Hilton Gold
Posts: 2,128
Originally Posted by flyerCO
Should get a complete refund. Since they can't get you there in time for the original purpose of your trip. Just use the words trip in vain. While they have a duty to fly you back to HOUSTON in that case, nothing requires that you fly back to HOUSTON.
This is not correct. Certainly not if they got you part way and you elect to drive the remaining distance. Only if you turn around right now and head back to Houston would you be entitled to a full refund.

What you will get is a pro-rated refund based on the distance AAA-BBB-CCC with BBB-CCC being refunded.
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