FlyerTalk Forums - View Single Post - Flight cancelled, TA and airline refuse to pay me back
Thread: Flight cancelled, TA and airline refuse to pay me back
View Single Post
Old Apr 22, 2017 | 1:55 am
  #17  
alien43
5 Years on Site
 
Join Date: Feb 2016
Location: London
Programs: BA Silver
Posts: 47
I have a similar situation, so I'll hijack this thread.

Bought a ticket via an agent, the reservation was changed without informing me, I noticed and applied for a refund. I got the refund which is ca. 20 GBP less that what I had paid initially. I asked the agent but they claimed some of the fees were non-refundable, without even mentioning what these fees are.

20 GBP is not a greal deal but I am not happy with this sort of making business. I paid for a service, did not get it, asked for my money back and did not even receive the full sum. Is this even legal? I paid with a debit card. Should I file a case with them?
alien43 is offline  
Reply