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Thread: Help! United Club dragons keep trying to tell me I'm not who I say I am.
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Old Apr 21, 2017, 2:13 pm
  #6  
mauiUAflyer
 
Join Date: May 2007
Location: Crystal City, VA
Programs: United Mileage Plus 1K 2 MM, HHonors Diamond, Hyatt Platinum
Posts: 2,627
Originally Posted by ron187
johnden, I'm going to start asking them to verify DOB. Great thought there.

tcp1, I know - I just can't understand it. It only happens when I'm not flying UA and therefore have to give them my physical card, so maybe the procedure is different?
I'm a paying member. When I show my BP, I get right in, but when I show my card, they ask for ID on top of it. I think this is in case I were to "lend" my card to someone...
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