FlyerTalk Forums - View Single Post - Seated next to a really overweight person - what to do?
Old Apr 21, 2017, 7:25 am
  #334  
Badenoch
Suspended
 
Join Date: Jun 2013
Location: Ontario, Canada
Programs: Aeroplan, IHG, Enterprise, Avios, Nexus
Posts: 8,355
Originally Posted by AllanJ
Don't ask if. Instead tell. Don't give them a chance to answer no to a question (can do anything) whose real answer is yes.

If there are no empty seats then come out and suggest that they ask for volunteers to free up an empty seat for you.

There are oodles of other things they can do to fix the problem but in the name of the KISS principle don't rattle off the whole list.

Before the door closes the ground complaint resolution officer at your request should come through it to view the situation if an empty seat was not found for you prior to this.
Good advice. Less is often more in this situations.

Remain calm but resolute. Accept no other answers, pleas or solutions. Do not let them badger or threaten you. Do not let them provoke you into a confrontation. Do not leave the plane voluntarily.
Badenoch is offline