Here is CBC's latest story in their crusade against overbooking:
http://www.cbc.ca/news/business/air-...agos-1.4077645
A few of points stand out:
(1) It sounds like she booked her flight through a NY based travel agent/tour provider. Everyone on FT knows that it is too risky to fly in on the day of a cruise. Shouldn't a travel agent know that too and advise against it?
(2) She had a boarding pass but was bumped at the gate. Did she get a seat assignment on her boarding pass?
(3) The gate agent said that she didn't have a "valid ticket." Either the gate agent was lying to get rid of her and send her back to the customer service desk, or she misunderstood the terminology. I would hope that a lawyer would understand the importance of precise terminology, but lawyers are human too.
(4) There was no mention of gate announcements looking for VDB with compensation.