Moderator: Hilton Honors, Practical Travel Safety Issues, Information Desk & San Francisco
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,315
As you noted you did not actually go through to book the room
I believe the second message is once Tom had booked the room which is when the cancellation time came through. It looks like you may not see it if you just are looking at terms and conditions before you book.