FlyerTalk Forums - View Single Post - NYTimes: "Amex, Challenged by Chase, Is Losing the Snob War"
Old Apr 20, 2017, 9:36 am
  #207  
snic
 
Join Date: Aug 2005
Location: HPN
Programs: not anymore! I'm FREE!
Posts: 3,460
Originally Posted by mikesyr18
AMEX is old school, but I do like their superior dispute resolution, and they don't have a 5/24 rule
I've disputed charges via Chase several times and have never been displeased with the outcome. In one case I actually said I wanted only a partial refund, and they refunded the entire purchase price (>$100).

And while it's true that Chase has the 5/24 rule, Amex has the once-per-lifetime rule for earning bonus points for opening any specific card. Both are intended to accomplish the same thing, and both are annoying.
snic is offline