FlyerTalk Forums - View Single Post - Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Old Apr 20, 2017, 6:52 am
  #2423  
BA.com Official
Company Representative
 
Join Date: Jun 2015
Posts: 462
Originally Posted by BrianWBrazil
Here's one:

I have a flight booked GIG-LHR-GIG in December. I have just changed the return leg to a later date and the system automatically selected the same held seats on the new flight some 10 days later. However, the seats on the unaffected/unchanged outbound flight were somehow moved to a random part of the cabin. I had to go into MMB to re-select the seats that I had held previously.
Hi,

that's is very strange behaviour, the system should keep the flights you had already booked, can you send me your PNR via DM and I will look into this.

regards

Gavin
BA.com Official is offline