FlyerTalk Forums - View Single Post - Can't assign seat in My Bookings
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Old Apr 20, 2017 | 5:57 am
  #6  
Grog
All eyes on you!
20 Years on Site
 
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,017
Originally Posted by pobbop
Something is broken. I managed to get seat selection by logging into miles & more, adding the booking and then choosing seat selection - which redirected me back to LH.com with the 'Edit seats' option now visible.
Indeed something is broken. Today I now receive:

Your seat reservations were made offline and thus, cannot be changed on LH.com. If you wish to change your seat selection, kindly contact your issuing office.
But, of course, I did make it online and on LH.com.

It's not vital that I change it online, but if the ability is a passenger's benefit, then it should function properly. I will be calling.
Grog is offline