Originally Posted by
kpfleming
What sort of 'service recovery' would be suitable? In the most direct terms, they did not fail to get you to your destination, because you were already there (and probably would have returned there within a similar amount of time to the delay which you experienced).
So as an example, your logic is if a business guy flys DFW-ORD for the morning, stays in ORD for 3 hours then returns to DFW after - if AA cancels or delays the flight, they shouldn't have to help make the flyer whole "because he's already at his destination"?
OP, original routing credit is a bit hard with partners. If you were flying AA, there's no doubt you could have gotten the credit. But with a partner, I'm guessing it's very hard. I might have tried asking to see if you could do something like LAS-PHL/CLT/MIA and back if possible. Long shot, but perhaps doable. That would then credit without issue.