Another huge disappointment.
What's bothering me is that CX doesn't seem to acknowledge that their current regional J is a failure. Replacing cushion or cover doesn't fix the problem at all - simply a waste of money.
I have been actively avoiding regional J. If I have no choice (due to timing), I will simply book Y or another carrier instead.
Is CX is still assuming people will stick with them no matter what seats and service they offer? They need to look at what their regional competitors are offering (including HX). Even for its loyal customers, patience is running out.
At CX's price point, an angled flat bed (like in JL's 787) is a bare minimum.