FlyerTalk Forums - View Single Post - Do you really care about soft product in F or J?
Old Apr 19, 2017 | 1:38 am
  #24  
747FC
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10 Years on Site
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: HA, UA, Marriott, Hilton; GE
Posts: 7,797
1.The seat.

2. The atmosphere created by the FAs.

3. Everything else.

I typically only return to restaurants if the atmosphere is warm and welcoming. It means just as much as the food. I see that the cabin atmosphere as critical for my enjoyment of the F or J cabin. Get a surly FA, the voyage can be miserable. Fortunately, they are few and far between, and we can turn our complaints to substandard food and wine
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