Originally Posted by
bkco88
I explained the concept of ultimate choice. She radioed her manager and said "There is some guy here who reserved a mid size but wants a full size". Manager said I would have to go in and pay more. I politely protested a bit more and said it was clearly in the midsize section. She rolled her eyes at me and said "please just put it back where you found it and get the car class you reserved. I asked the manager and don't know what else to tell you"
I haven't been challenged yet, but I assumed that's what the hang-tag was for. At least my first UC rental had a hang tag that clearly indicated what section my car was parked in; I haven't really paid attention on my subsequent experiences to see if the hang tag was properly marked. But assuming it was marked, the hang tag should quash any argument from the exit gate person.
IIRC National is meticulous about always having properly marked hang tags in vehicles. I don't know if Hertz is quite there yet...