Originally Posted by
blueman2
Not saying they are right, but look at the quote:
Yes, they showed up after boarding was complete, but had put in the request 1 hour before hand. Oddly, the change Oscar made that crews must reserve 1 hour before hand, would NOT have changed this situation!
And this is why the GA went to the wall on getting them boarded. She messed up, forgot 4 crew were coming and let the whole plane board. Obviously, she should have held 4 seats before general boarding. Now it was not just UA Ops that messed up, it was HER butt on the line.
And UA corporate culture being what it's been...that's how we got here.