Originally Posted by 24left

And yes, I know airports everywhere change the signs as different airlines use the desks. The problem was the KLM sighs and pax, the lack of organized lines and the mess at baggage drop off, none of which I'd seen on previous CX departures.

It was also a check-in agent in a CX uniform who told me about the issue with the GTAA (the org than runs YYZ)

Anyway, 829 was excellent and the crew were fantastic, and well, here I am