FlyerTalk Forums - View Single Post - Lack of ability to offer compensation, toothless customer service
Old Apr 18, 2017, 3:33 pm
  #12  
When I Travel The World
formerly southsidesilver
 
Join Date: Jul 2011
Location: San Diego,CA
Programs: BA Gold, UA Silver, HH Diamond
Posts: 996
On 1) seriously? While I take my own entertainment, I can readily accept this could ruin a flight for some.
I mean it would ruin it for some. But what is the value of the entertainment here ? I personally think that the high price of the ticket the pax paid is for the seat and space and the enhanced cabin, not the IFE.

I personally never use IFE apart from to have the moving map on, or very rarely just to watch a TV show, I find the quality to enjoy a feature film fairly disappointing so don't watch the movies on my flights.
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