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Thread: Lack of ability to offer compensation, toothless customer service
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Old Apr 18, 2017, 2:25 pm
  #10  
sl1ppy
 
Join Date: Jun 2006
Location: UK
Programs: BA Silver
Posts: 1,137
Originally Posted by southsidesilver
1. I would say that 40 pounds or 9000K miles is not bad just for the TV not working. You still received all the other benefits that came with the ticket.

2.Did you not see a double charge on your credit card when you were billed for both sets of flights ? I would definitely notice a two large transactions on my credit card.
On 1) seriously? While I take my own entertainment, I can readily accept this could ruin a flight for some.
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