FlyerTalk Forums - View Single Post - Lack of ability to offer compensation, toothless customer service
Thread: Lack of ability to offer compensation, toothless customer service
View Single Post
Old Apr 18, 2017, 2:14 pm
  #9  
fiona
 
Join Date: Nov 2003
Location: Scotland
Programs: BA silver
Posts: 1,850
Originally Posted by pontevecchio
I would not believe the story about the team in India being the only people able to upgrade you. Common sense and anecdotal reports suggest the team in India is absolutely powerless about anything to do with your flight.
That's why they have been given the responsibility of upgrading!
fiona is offline  
Reply