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Thread: Lack of ability to offer compensation, toothless customer service
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Old Apr 18, 2017, 1:24 pm
  #6  
pontevecchio
 
Join Date: Jul 2011
Location: Philadelphia
Programs: AAdvantage Platinum
Posts: 90
I would not believe the story about the team in India being the only people able to upgrade you. Common sense and anecdotal reports suggest the team in India is absolutely powerless about anything to do with your flight.
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