Originally Posted by
Compliance Brain
Hi Pandaperth (and all)
Please excuse another simple question from on old newbie to this place. I had some posting more than a year ago about my buying a RTW ticket in to begin and end in NRT (I live in HKG) and found a friendly travel. agent who would work with me on this and take my Hong Kong credit card and sell the ticket.
I had to to do this because when I booked the ticket on line on the oneworld website for a ticket with a JPY everything worked until the end, when I got an indeterminate message that said "call AA RTW, you have a problem with your booking". AA RTW told me that I needed a credit card issued to a Japanese resident to make a booking for ticket with a JPY price, and that absent this credit card to use the online tool I needed to start my trip in HKG (and pay the HKG price).
There was a rule in place that required that the price of the country of departure be converted to the currency of the country of sale and if the resulting pricing was less then the equivalent RTW ticket departing the country of sale, the higher price would be charged.
eg I'm based in AU. I've been getting DONE3's from JP for the past several years. At the time, DONE3's were not possible from AU (and still aren't for the trips I take) so DONE4 prices here...
An ex JP DONE4 is 780400JPY (before tax), around 9500AUD.
An ex AU DONE is 11999AUD.
Before the rule change around a year ago, I would have been charged the higher AU price for the ex JP ticket. (I have no idea what they would have tried to charge for a ticket not available from AU)
After the rule change, I would now just pay the 9500.
After a large amount of people booked cheap ex Egypt tickets from outside Egypt, AA started requiring that the card used for payment was issued in the country of departure. This is extra to the rules. I'm not sure if they are still requiring that.