Originally Posted by
SunLover
I am guessing this couple looked at the seat map before boarding, saw empty E+ seats, and took a chance. When the flight attendant noticed the poaching (the manifest shows pax w/ assigned seats) they came up with the cover story. And WTH United is on it's heels with the other incidents, so why not give it a try.
SL
If they were the last to board -- as they claimed -- looking at the seatmaps online would be unnecessary so as to know which seats were empty. If they were waiting to be the last to board for economy class seat selection reasons, perhaps they know more than most infrequent travelers about how to get better seats in the same cabin as booked.