Most posts up thread are still relevant and up to date; Only change is that health club is now free! Faint train noise inside room, not an issue for me.

On map, location seems very south of city, but not so. Convenient if using Haneda because it is closer. If using NRT, limo bus makes stop at hotel. NRT Express stops at Shinagawa. Easy.

Overall treated very, very well. Great value for 40,000 points!

Check in at EL on ground floor; Very formal, received letters, etc. Offered water and Espresso.
Welcome Gift of macaroon and welcome card at Room
Welcome Gift, Choice of Non Alcoholic Drink and Snack or 500 points. Took points since EL has drinks and snacks at all times.
Daily turn down service with a different small gift each night, Chocolates, etc
1 drink voucher for 2 drinks in lobby bar, anything on menu, had some fine Japanese sake and whisky ~$75
Upgrade to high floor, bay view, deluxe room, spacious and well appointed, ie, safe, minibar, robes and slippers, pijamas, small fridge, desk, etc and robot toilet
Access to Lounge for evening self serve happy hour, 4-7 choices of desserts, plus at least 15 choices of hot dishes, fried foods, cold cuts, cheese, etc. Small and no windows, but in my stay never overcrowded.
Full breakfast at restaurant, including egg station and Asian noodle dishes.
Free Spa access for gold and platinum . Large gym including outdoor tennis courts, dry sauna, hot tub. Dated, but very well maintained.
Free Schedule Shuttle access to Shinagawa Station, JR line, NRT Express,etc; If you choose to walk, 10 minutes, not too steep hill
Limousine Bus Stop, drop off and pick up at hotel lobby
2 bottles of water, replenished daily
Free wifi, very reliable and fast
Late 4pm Check Out
Building Complex has Bank ATM and Convenience Store on lower floor.
20% off coupon for food and drinks at restaurant

Location, south of city, but easy access to all transportation.
Cash stays incur a 10% service charge.