Originally Posted by
Loose Cannon
Perhaps I should clarify. No IDB whatsoever. once the person had his Boarding Pass scanned and is therefore considered "boarded" whether actually in his seat, on the plane or queuing in the jetway.
I do think that the current caps on IDB compensation should become floors instead with no cap. And those "floors" should be adjusted upward annually for inflation.
IDB with huge inconvenience is an unusal business model not seen so commonly in the other industries. (Hotels dont leave you homeless)
Airlines have argued that they overbook because many flex pax dont show up (there are also genuine cases of missed connections, etc.). When flex pax doesnt show up they lose revenue. (However they never lose revenue on non-ref pax not showing up)
Suggestions:
a) Airline must have exhaused all cash offers on VDB before going to IDB
b) each IDB should involve penalty to DOT as well very high comp to affected pax (5000 + twice the total cost of the entire ticket)
c) Put pax IDBed on first possible flight (own or competitor's) even if that flight is full
d) Leave along pax with non-refundable tckets. They alredy made commitment and were willing to lose money for not showinng up. IDB if needed should be from pax who hold flexible tickets.